Prices inclusive of all taxes · Free shipping on prepaid orders

POSHAKपोशाक

Customer care

Shipping & Delivery

Every order is checked and packed by hand before it leaves us. Here’s what it costs, how long it takes and how to follow it to your door.

Last updated 15 September 2026

Prepaid orders
Free delivery
Cash on delivery
₹99 fee
Dispatched in
2–4 working days
Delivered in
4–7 working days
We deliver to
All of India
Tracking
In your account & on WhatsApp

Delivery charges

Delivery is free on every prepaid order — paid online by UPI, card, netbanking or wallet.

Cash on delivery orders carry a ₹99 fee. It’s shown at checkout before you place the order and is added to the amount you pay the courier. There are no other delivery charges.

How long delivery takes

We dispatch orders within 2–4 working days. Most orders reach you within 4–7 working days of ordering; remote areas can take a little longer. Working days are Monday to Saturday, excluding public holidays.

Your estimated delivery date is shown on your order confirmation as soon as you order.

Custom-length trousers are hemmed to the length you choose before they’re dispatched, at no extra cost and within the same dispatch time.

Where we deliver

We deliver across India, to every PIN code our courier partners serve. We don’t ship outside India yet.

Tracking your order

As soon as your order ships, we’ll send you the courier name and tracking number on WhatsApp. You can also follow every step — confirmed, packed, shipped, delivered — under Account → Orders on the phone or computer you ordered from.

Cash on delivery

Cash on delivery is available across India. You pay the courier in cash when your order arrives — the order total plus the ₹99 fee. Please keep the exact amount ready.

We may call or WhatsApp you to confirm a cash on delivery order and your address before we dispatch it.

Receiving your parcel

Please check the parcel before you accept it. If it looks opened, tampered with or damaged, you can refuse it — or accept it and tell us within 48 hours with photos, and we’ll put it right. See damaged, defective or wrong items.

If the courier can’t reach you, they’ll usually try again. If a parcel comes back to us, we’ll contact you to arrange delivery again.

Changing your delivery address

Need a different address? Message us with your order number before the order ships and we’ll update it. Once it has shipped, the address can’t be changed.

Delays

Weather, festivals, strikes or courier disruptions can occasionally slow a delivery down. If your order hasn’t arrived by its estimated date, message us and we’ll chase it with the courier. If it arrives well after the delivery time we promised, for reasons within our control, you can ask for a full refund — see refunds.